Our promise to you
Who’s in control of your information?
How & why we use your personal information
We use your personal information to provide our products and services. Some are essential for us to provide the services you use or to fulfil our legal obligations. Some help us run our business efficiently and effectively. Some enable us to provide you with more relevant and personalised offers and information for example to set up and run your account, process orders and transactions, respond to queries and comments and provide you with the best possible level of customer service.
We may use it to contact you about orders you’ve placed or appointments you’ve booked or to send you reminders. We may also contact you in emergency situations, such as an urgent product recall or where we have a duty of care to notify you of information that relates to your health.