Privacy Policy

At Asmara Natural Growcare, we believe in making things easy for our customers. We know there’s nothing more off-putting than the sight of a lot of boring small print, so we’ve written our Privacy Policy to make it clear, simple and easy to read.The policy explains how Asmara Natural Growcare uses your personal data.

Our promise to you

Asmara Natural Growcare is committed to protecting your privacy. We believe in using your personal information to make things simpler and better for you. We’ll always keep your personal information safe and will never sell it to third parties. We’ll be clear and open with you about why we collect your personal information and how we use it. Where you have choices or rights, we’ll explain them to you and respect your wishes. We’ve written this Privacy Policy in plain English to tell you how and why we use your personal information. 

Who’s in control of your information?

You are. Throughout this Privacy Policy, ‘we’ or ‘Asmara Natural Growcare’ means companies , including subsidiaries, affiliates, joint ventures and franchises. We share your personal information among these companies in order to provide, and keep you informed about our products and services, to handle any complaints or queries, and to give you the best customer service we possibly can. However, we never lose sight of the fact that it is your personal information and we will only send you marketing material if you have agreed that we can do so. You can find out more about the companies

How & why we use your personal information

We use your personal information to provide our products and services.  Some are essential for us to provide the services you use or to fulfil our legal obligations.  Some help us run our business efficiently and effectively.  Some enable us to provide you with more relevant and personalised offers and information for example to set up and run your account, process orders and transactions, respond to queries and comments and provide you with the best possible level of customer service. 

We may use it to contact you about orders you’ve placed or appointments you’ve booked or to send you reminders. We may also contact you in emergency situations, such as an urgent product recall or where we have a duty of care to notify you of information that relates to your health.